Our Leadership Team
Cindy has worked in the mental health system for 27 years as a direct care provider and an administrator. She has a Master of Arts in Counseling from the University of Alabama at Birmingham, and a Bachelor of Social Work from the University of North Alabama. She is a Licensed Professional Counselor.
Cindy comes to Eliada from Family Preservation Services of North Carolina, now Pathways by Molina, where she has worked for the past 10 years. For the past 7 years, she has been State Director for North Carolina. As State Director for Family Preservation, Cindy managed all operations, including a $20 million annual budget, multiple service lines, and also served on a number of state teams to impact legislation, including the Medicaid Reform team.
Cindy was born in Nashville, Tennessee, and grew up in Tennessee and Alabama with her parents and sister. As an adult, she lived in Birmingham, Alabama and Kenai, Alaska before moving to North Carolina 10 years ago. She has a 15-year-old son, Miles, who attends West Henderson High School in Henderson County. They live in Fletcher, where she enjoys the outdoors and is an avid runner.
Contact: firstname.lastname@example.org, ext. 364
Chief Financial Officer
Becky Williams joined Eliada in 2002 as Comptroller with thirty years experience in accounting. She has since led Eliada to maintain the highest quality and ethically sound accounting policies and procedures as the CFO. She is also certified in Supervisory/Management Skills from Asheville-Buncombe Technical Community College.
Contact: email@example.com, ext. 369
Tracey A. McCrain, MBA
Chief Operations Officer
Tracey McCrain joined Eliada in 1989 as a staff member in Residential Treatment. She served for 10 years as a Residential Youth Counselor, Team Coordinator, Group Leader and Treatment Director before moving to Child Development in 1999. She is a Level III Early Childhood Administrator with a BA in Psychology and an MBA. She served as a member of both the Buncombe County Kindergarten Readiness Committee and the Buncombe County More at Four Committee.
Contact: firstname.lastname@example.org, ext. 336
Director of Human Resources
Maggie Brown joined Eliada Homes in 2013 as the Staff Recruiter, and she moved into the role of Director of Human Resources in 2014. Maggie previously worked in the wireless communications industry for 10 years before transitioning to professional recruitment and human resources. Maggie has a B.S. in Organizational Management as well as a MBA. In 2015, Maggie was named one of Asheville’s “Forty Under 40” by the Asheville Area Chamber of Commerce.
Contact: email@example.com, ext. 360
Tami Ruckman, MSW, CFRE
Director of Development
Tami joined Eliada in 2013 after having served as Development Officer at two other children’s homes in North Carolina and Kentucky. She has been a Certified Fund Raising Executive since 1995, participated in four capital campaigns in North Carolina, Kentucky, and Indiana, and is on the Board of Directors for the Association of Fund Raising Professionals WNC Chapter.
Contact: firstname.lastname@example.org, ext. 306
Performance Quality Improvement Director
Kelly Shusko joined Eliada in 2012. She holds a BA in Human Development and Family Studies from Samford University in Birmingham, Alabama and an MSW degree from the University of South Carolina. Kelly has committed her nearly 20 year professional career to helping children, youth and families who have been impacted by trauma. Beginning as a Clinical Therapist, she was compelled to support and prepare caregivers and accepted an opportunity to lead foster care programs in 2006. Kelly is certified to facilitate TIPS-MAPP, Triple P Positive Parenting, Making Proud Choices, and Stewards of Children. She is an active participant with the Western Adoption and Foster Care Association and the Western Child Welfare Partnership.
Contact: email@example.com, ext. 329
Chief Business Development Officer
Frank Taylor joined Eliada in 2016. Since coming on board, Frank has assisted the agency in developing corporate partnerships and is building a long-term sustainability and land use plan that will expand and diversify revenue generating opportunities. Frank comes with a wealth of management experience. As a consultant, Frank spent years providing business problem resolution for a variety of firms, from small businesses to large national corporations. He consulted in a variety of industries including oil & gas, hospitals, and diagnostic/ laboratory supplies. In his tenure in Asheville, Frank has also served as the President of Westall Chandley, Inc. as well as the President & CEO of Genova Diagnostics, Inc.
Contact: firstname.lastname@example.org, ext. 380
John joined Eliada In February of 2016 as a Licensed Clinician. John has 35 years of residential and mental health experience. He is a certified child care worker in the state of Georgia. He has experience as a supervisor for child care workers of all types including Residential Counselors, Social Workers, and Therapeutic Child Care Workers. He has worked various positions in the mental health field as a Therapist for groups and individuals, Intensive In-Home Therapist, Assistant Director of Admissions for a 56 bed Level III facility for sexually aggressive youth, Child Protective Services worker, Substance Abuse Counselor, and a Care Coordinator. He has been involved in numerous community collaboratives and has worked with community stakeholders to monitor, facilitate, and ensure that children their families receive the highest standard of care possible.
Contact: email@example.com, ext. 325
Jane Rosseth, LMFT
Jane joined Eliada in 2013 as a Licensed Clinician before stepping into the role of Lead Clinician. She holds an undergraduate degree in Art History from the University of North Carolina, and a MA Degree from Loyola Marymount University in Los Angeles, CA, in Marriage and Family Therapy and Clinical Art Therapy. Jane has been in the Mental Health field for 14 years, and has worked as a Therapist for children, adolescents, and families. She has provided services in outpatient, school, home, residential, and juvenile hall settings. Prior to Eliada, Jane served as Director of Community Based Services to another child service agency in NC. Jane is dedicated to trauma informed care approaches for students, staff, and Eliada programs.
Contact: firstname.lastname@example.org, ext. 312
Director of Foster Care
Cheryl began her career at Eliada, which was her professional home for more than 10 years. During her first tenure at Eliada, she held positions in our campus-based residential programs, served on our Fiscal Team to manage service authorizations and launched our Centralized Intake Department. She left Eliada to pursue an opportunity in Foster Care. She has held Foster Care Case Manager, Supervisor and Regional Director positions with one of our collateral foster care provider agencies in Western North Carolina. Most recently, she has served as the Contract Performance Specialist with the Performance and Quality Improvement team at VAYA Health, our local Managed Care Organization (MCO). Cheryl’s depth of professional experience, coupled with her personable demeanor and her commitment to Eliada will be an asset to our program.
Contact: email@example.com, ext. 318
Director of Education
Vicky Matthews supervises the educational experience of youth in PRTF and Day treatment. As a career educator Vicky has taught special education at both the middle and high school levels, and served as an Assistant Principal and Principal in Buncombe County Schools. She has a Master’s Degree in Behavior Disorders and an Education Specialist Degree in School Administration. After retirement from the public school system, Vicky found that she missed working with students and found her new home at Eliada in March, 2013. Vicky has one daughter, 3 cats, and 1 very spoiled dog. She loves music and enjoys singing in a music duo in local venues.
Contact: firstname.lastname@example.org, ext. 265
Dr. Philip Kiratzis, M.D.
Psychiatrist, Medical Director
Dr. Kiratzis comes to Eliada with a wealth of clinical and research experience. A native of Pittsburgh, Dr. Kiratzis has studied, trained, and practiced across the country.
His postdoctoral training included residency at the University of Vermont School of Medicine and a fellowship in Child and Adolescent Psychiatry at New York University. Dr. Kiratzis holds licensures in Alabama, North Carolina, and New York, and is certified by the National Board of Medical Examiners. His clinical experience includes work as a consulting psychiatrist for Smoky Mountain Center, Grandfather Home for Children, Stone Mountain School, and Asheville School, among others.
Contact: ext. 384