The Family Partnership Program (FPP) is Eliada's Community Support service that assists youth with severe emotional and behavioral disturbances.  Through case management, skill building activities, and caregiver support, youth are assisted in reaching their rehabilitative and recovery goals.  These activities may occur in various settings such as in the home, school, or community.

Community Support strives to prevent family disruptions and out-of-home placements.  Community Support reinforces family reunification by linking, arranging, and integrating multiple services and by fostering the skills of both the child and the caregiver.  Staff also works with the child and the family to identify and strengthen naturally occurring social supports.

Community Support provides services to families referred by Local Management Entities (LME), schools, other child serving professionals or agencies, and self-referrals through a "no wrong door" policy.

Philosophy of Care

Community Support instills a sense of hope in families, which conveys the belief that change is possible and that families can gain control over their circumstances. Community Support empowers families to organize themselves to achieve their goals, direct their own lives, and become less dependent on service providers. Community Support views challenges and crises as opportunities for growth and change.

Community Support staff adhere to the system of care (SOC) philosophy when working with children, families and other organizations.  Community Support strives to link families to cost-effective, empirically based services that are in the family’s community. Child and family teams are organized and facilitated by Community Support staff that have been trained in the SOC model.

Overview of Services

• Utilization of the Eliada Model of Care to assist parents in teaching basic daily living skills to their children, including learning interventions to handle intensive negative behaviors.
• Teach parents how to identify escalating behaviors and intervene in a proactive, preventative and nurturing style.
• Teach parents how to identify their own stress and limitations, how to ask for help, and how to develop and implement crisis plans with their child.
• Link families to appropriate community resources.
• Twenty-four hour availability to parents to provide crisis stabilization, emphasizing the safety and well-being of the child, family and community, including capacity for face-to-face emergency response within two hours.
• Facilitate and coordinate Child and Family Team meetings.
• Promote family’s involvement and participation in the service planning process, including identification of strengths, needs and barriers and development of effective goals and strategies for the family.
• Consumers will receive a minimum of two contacts per month with one contact occurring face to face. 

Family Partnership Program Staff

The Community Support program is staffed by Family Service Coordinators (FSC), and a Program Director with experience and training in behavioral interventions, strengths-based practice, family dynamics, cultural diversity, and emotional/mental health concerns. All FPP staff have access to daily supervision as needed from a supervisor who meets standards for a Qualified Professional (QP) and weekly clinical supervision from a licensed clinician. Staff must meet the requirements for Qualified Professional, Associate Professional, or Paraprofessional.  Staff who meet requirements for Associate Professional or Paraprofessional status will be supervised by a QP.

Qualified Professionals will perform the following:

• Coordination and oversight of initial and ongoing assessment activities
• Initial development and ongoing revision of PCP
• Monitoring of implementation of PCP
• Other case management functions of linking, referring and integrating multiple services
• Supervision of Associate Professionals and Paraprofessionals
• Review of documentation
• Provide crisis response to consumer and Associate Professional and Paraprofessionals

Qualified Professionals, Associate Professionals and Paraprofessionals will perform the following:

• Various skill-building activities of daily and community living skills
• Socialization skills
• Adaptation skills
• Symptom management skills
• Wellness education
• Substance abuse education
• Behavior and anger management techniques

Training

Staff providing community support will complete twenty hours of training specific to community support consisting of:

• Crisis response
• Collaboration with other agencies
• Locating and accessing community resources
• CQI including client rights and outcomes
• Medical records and documentation
• Safety
• Person Centered Thinking
• System of Care

Core Competency skills addressed in training will be:

• Technical knowledge
• Cultural awareness
• Analytical skills
• Decision making
• Interpersonal skills
• Communication skills
• Clinical skills

Admissions Criteria

Clients served are 3 to 17 years of age. Families eligible for this service face a wide range of challenges, such as:

• Parent-child conflicts
• Alcohol or substance abuse problems
• Mental health problems or serious emotional disturbances
• Delinquency or incarceration
• Death, divorce, or separation of parents
• Special needs presented by chronic illness and/or handicapping conditions
• Family violence, physical abuse, sexual abuse, emotional abuse and neglect

Fees
As arranged in contract with EHI.

Referrals
Referrals come from LME’s, other agencies or self-referrals.