The Eliada Model

Eliada Homes, Inc. is committed to providing the highest quality of care possible to each client it serves. The Eliada Model for Care and Treatment is a comprehensive behavioral, educational, and clinical intervention service delivery system designed to meet the individual needs and goals of each client. The integration of these primary service components, combined with active consumer involvement, is the driving force of the Eliada model.
Throughout a client's placement, the development of vital social, academic, and community living skills is emphasized. This occurs via an ongoing, proactive teaching process. Each client's specific needs for skill development are assessed and revised as progress is made. In addition to working with the identified resident client, involvement with the family is critical to the eventual successful return of the client to his or her family and community. Multiple strategies are employed, to the extent possible, in working with each family and addressing their special needs.

Eliada Homes, Inc.'s residential, educational, and clinical components work closely together to provide consistency and to ensure that the care and treatment of each client is of the highest quality. Working cooperatively with agency representatives and seeking appropriate community resources to meet the varied needs of the clients and their families are additional highlights of the Eliada model.

Philosophy of Care

Eliada Homes, Inc. assures that all clients receive care and treatment services characterized by competence and compassion. All clients are treated with respect and dignity and their confidentiality is safeguarded. Their health, safety, and physical and emotional well-being are always paramount.
Eliada Homes, Inc. believes that all clients of its services deserve to have their behavioral and emotional health care needs addressed. Clients are actively and intentionally taught critical social, academic, and self-care skills that will have positive effects on their lives now and in the future. All of this occurs in a caring, supportive environment where individuality and cultural identities are recognized and celebrated.
Eliada Homes, Inc. believes that to be successful in helping children, it must work closely and cooperatively with the community and those agencies and institutions that are a part of the child's life. Eliada Homes, Inc.'s consumer orientation clearly establishes that open communication and cooperative relationships with the community and community agencies is a part of all its services. Information and feedback are continuously solicited and used to maintain and improve services. Eliada Homes, Inc. believes that the only accurate measurement of successful services is based on the satisfaction of clients, families, the schools, and community agencies that interact with the client and the program.
Eliada Homes, Inc. believes that every child deserves a permanent, caring family. Working hand in hand with the placing agency, Eliada Homes, Inc. staff strive to unite children with their natural families or, when this is not possible, to work diligently to secure a safe, loving, and permanent alternative family for every child.
To this end, Eliada Homes, Inc. believes that the most important factors in the successful operation of an effective, collaborative residential, educational, and clinical program is the quality of its staff and a comprehensive, integrated system of training, supervision, and Quality Assurance.

Philosophy of Staff Training and Supervision

The first step to assure an integrated system of service delivery is staff training. All personnel operating campus or community based programs receive comprehensive pre-service training prior to beginning work with clients. The eleven day pre-service training curriculum includes:

• Staff Practices and Protection of Client Rights
• Professionalism
• Positive Behavior Management
• Setting Goals and Implementing the Family and Community Skills Curriculum
• Effective Communication Skills
• Effective Praise, Corrective Teaching, and Proactive Teaching
• Crisis Intervention
• Handling Special Issues and Problems
• Counseling
• Working with Parents, Teachers, Agency Representatives, and Community Consumers
• Family and Group Living
• Client Involvement and Self-Government
• Setting Consistent Expectations
• Treatment Planning and Clinical Interface
• Laws and Statutes
• Policies and Procedures, Business Practices, and Facility Management

Additionally, residential staff members receive training in topics such as First Aid/CPR, Bloodborne Pathogens, Restraint and Safety Precautions and Procedures, and North Carolina Child Abuse and Neglect Reporting Laws during the pre-service period.

Monthly in-service training sessions are vital to the facilitation of effective service delivery and to the ongoing and advanced skill development of the residential staff. Relevant topics such as health and nutrition, child development, education and learning issues, physical and sexual abuse, child and adolescent suicide, substance abuse and chemical dependency, therapeutic recreation, cultural competency, and juvenile law are taught by qualified Eliada Homes, Inc. personnel as well as recognized experts in the community. Advanced training and periodic reviews of topics covered in the pre-service training workshop regularly occur during the in-service training sessions.